M.I.P - My Israeli Products

Returns and Refunds Policy

www.myisraeliproducts.com is committed to your satisfaction.  We will refund or exchange unwanted items in perfect condition within 21 days of receipt.
Please contact [email protected].com to initiate your return. Upon receiving your request for return we will follow up with instructions for the procedure
based on your location and type of purchase as well as reason for return. 
Please note that then returning non-defective items www.myisraeliproducts.com will not cover return shipping fees and all other associated costs.

We will always provide a full refund where possible, except for in the case of products whose original retail value is over $350.00
in which case we will deduct a 15% percent restocking fee.

You may return:

  • Unopened cosmetics (all skin, face and hair care products) in which the seals have not been broken.
  • Unused Judaica and Holyland items
  • Jewelry, books and clothing in perfect condition with the original packaging, tags and accessories

The following items may only be returned if they are defective:

  • Custom made and personally designed items in any category
  • Wine, alcohol and food items

 If you received a product that is broken or otherwise defective we sincerely apologize for the inconvenience.  

Please contact customer services immediately so that we may fix this mistake and initiate a refund.
Our customer service department will determine the best course of action, provide return shipping logistics and funding,
and either issue a full refund or send a new product free of charge.

Please note, www.myisraeliproducts.com will not refund any items that we receive without prior email notification of return.